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Privacy Policy

Privacy Policy

This Privacy Policy explains how Willis Assets collects, uses, stores, and protects information when you access or use our website, platform, and related services. By using our services, you acknowledge and agree to the practices described in this policy.

Information We Collect

We may collect information you provide when creating an account, completing your profile, contacting our support team, or using our services. This may include your name, email address, contact information, account details, identity verification information, and other information required to provide our services.

KYC and Identity Verification

To comply with applicable legal, regulatory, security, and anti-fraud requirements, Willis Assets may request identity verification information. This may include government-issued identification and other documents necessary to verify your identity. We process such information only for legitimate business, security, compliance, and verification purposes.

How We Use Your Information

We may use collected information to create and manage your account, provide and improve our services, process transactions, verify identities, communicate with you, provide customer support, prevent fraud and unauthorized activity, maintain platform security, comply with applicable laws, and protect the rights and interests of Willis Assets and its users.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, analyze website usage, and enhance your experience. You may be able to manage cookie preferences through your browser settings, although disabling certain cookies may affect some website features.

Information Sharing

We do not sell your personal information for advertising purposes. We may share information with trusted service providers, technology partners, payment providers, verification services, professional advisers, or authorities where necessary to provide our services, protect our platform, prevent fraud, or comply with legal obligations.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, enforce our agreements, prevent fraud, and comply with applicable legal and regulatory requirements.

Your Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, or restriction of certain processing. Requests may be subject to applicable legal and regulatory requirements.

Third-Party Services

Our platform may contain links to or integrate with third-party services. We are not responsible for the privacy practices or content of third-party websites and services. We encourage you to review the privacy policies of any third-party services you use.

Children's Privacy

Our services are not intended for individuals who are not legally permitted to use financial or digital asset services in their jurisdiction. We do not knowingly collect personal information from individuals where such collection is prohibited by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices. Any updates will be posted on this page. We encourage you to review this policy periodically to remain informed about how we handle your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at support@willis-asset.com.

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